General and Support
1. What certification exams are available for Qlik Data Analytics and Talend Data Integration products?
Visit the Qlik Talend Data Integration Certification and the Qlik Data Analytics Certification pages for information about available exams, exam topics, preparation details, and more. We use Webassessor to deliver our Data Integration exams and Pearson VUE to deliver our Data Analytics exams. You need to create a Webassessor or Pearson VUE account to take your exams.
2. What is the difference between product certifications and qualifications for Qlik Data Analytics?
Product certifications are expert-level exams and must comply with the Qlik Partner Program. Product certifications are designed for those with expertise in Qlik and Talend products. Qlik Talend Data Integration and Qlik Data Analytics product certification exams are delivered in a proctored environment by Webassessor or Pearson VUE.
A qualification is a foundation-level exam. Once you obtain a qualification, the next step in your learning journey will be to take a certification exam. These foundation-level exams are project-based and specifically designed for Qlik Sense Business Analysts and Data Architects. Qualifications are optional and are included with your Qlik Learning subscription or with the purchase of a related instructor-led training course. Qualifications are delivered via the Qlik Learning platform.
3. Are certification exams open to all?
The Qlik Talend Data Integration and Qlik Data Analytics Certification Programs are open to all users who want to evaluate their expertise with Qlik and Talend products.
4. What is the format of the certification exams?
The exams are all multiple-choice questions. If more than one response is required, the question will tell you exactly how many are required. To maintain current technology and job role changes, the number of questions and time allowed on an exam is subject to change.
Some questions will include an exhibit that should be used to answer the question.
5. Where can I take a certification exam?
You can take the exams online from anywhere in the world. We use Webassessor to deliver our Data Integration exams and Pearson VUE to deliver our Data Analytics exams, but there are system requirements you must meet to take your exam. Visit the following websites for details:
Webassessor Technical Requirements
Pearson VUE Technical Requirements
6. How much does a certification exam cost?
The exams cost $250 USD each, and you can pay for them by credit or debit card when you register through Webassessor or Pearson VUE. The amount will be converted into your local currency by your bank because Qlik does not price the exams in multiple currencies.
7. What languages are available for certification exams?
Certification exams are available in English only.
If you are a non-native English speaker, you may request additional time to complete your exam by contacting our Customer Support team via our Support Hub at https://community.qlik.com/t5/Support/ct-p/qlikSupport. Alternatively, send your query to customersupport@qlik.com.
Remember to state the name of the exam in the subject line and add as much detail as possible in the body of your email so your query can de directed to the right person.
8. Do you offer exam translation services?
Talend Data Integration certification exams are open book, so you are permitted to use translation services such as Google Translate when taking your online exam.
Qlik Data Analytics certification exams are NOT open book, so the use of test aids or online translation services is not permitted.
In-person exam translation services are available when taking onsite Data Integration or Data Analytics exams. Please submit a special accommodation request to the relevant certification program requesting an onsite translator before you book your exam.
Qlik Talend Data Integration Certification Program – certificationprogram@qlik.com
Qlik Data Analytics Certification Program - certification@qlik.com
9. What if I have a disability?
If you require accommodation for a specific learning or health-related disability, please contact the relevant certification team for support.
Qlik Talend Data Integration Certification Program – certificationprogram@qlik.com
Qlik Data Analytics Certification Program - certification@qlik.com
10. Where can I get certification support?
If you have questions, please contact the relevant certification program.
Qlik Talend Data Integration Certification Program – certificationprogram@qlik.com
Qlik Data Analytics Certification Program - certification@qlik.com
11. Where can I get technical support?
Qlik Talend Data Integration exams delivered via Webassessor
The Qlik Talend Certification Program team is not equipped to manage and resolve issues encountered during your exam. All issues must be routed to Kryterion Support using the information below.
Should you have concerns during your exam, you can self-escalate a message by selecting the Help button, which appears as a question mark in the upper right corner of the screen. This button generates a chat session with a Kryterion technician. If the request connection is not established immediately, you can continue through the exam until a technician acknowledges the request.
Select the Contact Support tab to access self-help tools, articles, and videos related to your account and for scheduling online and onsite proctoring.
If you need immediate help with issues such as error codes, bandwidth issues, or loss of connectivity, you can go directly to the Kryterion Candidate Community portal and open a Chat with an Expert session to receive immediate assistance (communication is supported in all languages).
If necessary, you can also open a customer-support case via our Support Hub at https://community.qlik.com/t5/Support/ct-p/qlikSupport.
Escalate to customersupport@qlik.com only if you cannot resolve the issue using the Certification FAQ or Kryterion Candidate Community portal. Please allow 24 to 48 hours for a response, as some inquiries require a third-party response.
Qlik Data Analytics exams delivered via Pearson VUE
For exams delivered by Pearson VUE, your quickest and most efficient way to resolve any technical issues is to contact Pearson VUE directly. Qlik certification staff have very limited visibility into technical or payment issues.
If you’re testing in a Pearson VUE test center, please contact the proctor directly.
If you’re using Pearson VUE’s remote proctoring, OnVUE, you can direct message your proctor at any point. The proctor will be able to help you and resolve your issue.
For more information concerning OnVUE requirements and procedures, please visit Qlik OnVUE exam information // Pearson VUE.